College Students (well anyone in Beavercreek), be forewarned. LaRosa’s of Beavercreek not only offers amazing food, the restaurant really cares about their customers. We’ve had less than amazing experiences with pizza delivery companies in this area, so it is a breath of fresh air when a company steps up to make things right to ensure customer satisfaction. This is what keeps a restaurant in business.

The excitement began on Thursday, January 20, 2010. It was snowing pretty bad and we were out of Coke. For anyone who drinks Coca Cola, you know the direness of such a situation! We decided to order LaRosa’s because we could buy three 2-liters of Coke to last us through any potential winter storm that may keep us trapped for the weekend. LaRosa’s also features the most amazing French Onion Soup. So, we purchased three two liters, two French Onion Soup cups and a Double Baked Royal sub that Ashtyn and I planned to split. We were eating late that night, so we ordered around 10:20 PM. LaRosa’s has the ability to order online, so we chose to do that, as opposed to calling.
Around 11:30 PM we received a call from Jeremy, the owner of the Beavercreek LaRosa’s. He was wondering when we’d be picking up our food. Apparently, due to a glitch in the computer, our order was listed as pickup. We thought since the weather was bad our delivery driver was slow and he thought since the weather was bad, we were slow to come pick the food up. Having no car meant we could not go get the food. So, Jeremy told me he’d be returning payment to our Credit Card. He was extremely apologetic and was so nice, we hung up telling him we’d just order tomorrow.
It was not ten minutes later that Jeremy called us back. He had called the main LaRosa’s office and discovered that there had been problems with online ordering and this had happened before. As it was no fault of our own, he would be offering the entire order to us for free. So, not only did we get our money back, we received a credit for the pops and food we ordered. I explained to Jeremy I was a blogger and that I would be sharing this story with my readers on The Dayton Dish. I also told him I’d be telling those around the Wright State campus to order from LaRosa’s.
Written by Dominick Evans - Visit Website